To volunteer the interested person must participate in an 8-10 full day training. During this training you will learn the essentials of Medicare, MassHealth and other state and federal programs. In order to become a state certified SHINE counselor you will be required to successfully complete training and pass a state certification test composed of 100 questions. We will then arrange for mentoring with an experienced counselor, so you are fully trained before public counseling on Medicare benefits. Additionally, we require all new counselors be able to use email as well as to be flexible on where they serve in their assignment. To meet the needs of our communities you may be asked to serve in different outreach sites or in an area other than where you live.
Please be aware that we are required to do a state police background check (CORI) on all individuals who wish to volunteer.
If you would like more information or an application please contact the Central MA Regional office at 800-243-4636, option 3. You can also fill out the form to your right and will will contact you shortly.
Current list of towns that currently do not have a SHINE counselor:
Ashburnham, Ashby area
Bolton, Berlin area
Hubbardston, Princeton area
Barre, Oakham, Rutland area
Volunteers absolutely welcome in other areas of Central Massachusetts!
Like to help people? Do you like technical information? Have some spare time? If so you may be the perfect SHINE volunteer.
SHINE is one of the only resources that provide free, objective, accurate information to Medicare beneficiaries. If you choose to join us we are sure that you will find SHINE a rewarding, as well as a challenging volunteer experience.
We are very grateful to our volunteers. Without volunteers SHINE would not be able to help the many Medicare beneficiaries in the 63 cities and towns in Central Massachusetts.
800-243-4636 - option 3
Any persons who are employed by or have a financial interest in a business or organization that could financially gain from SHINE will be prohibited from being a SHINE volunteer.
SHINE (Serving the Health Insurance Needs of Everyone) is funded by the Agency for Community Living and coordinated by the Massachusetts Executive Office of Elder Affairs in partnership with the Friends of The Milford Senior Center.
Copyright © 2014 Shine | All Rights Reserved
The SHINE Program
60 North Bow Street, Milford, MA 01757, USA 1-800-243-4636, option 3 firstname.lastname@example.org